How We Protect Your Information
Introduction
Tiniy Creative respects your privacy. This policy explains what information we collect, how we use it, and how we keep it safe when you visit our website or purchase our digital products.
We know privacy policies are usually boring and confusing. We tried to write ours in plain English. If you have questions, just email us.
Who We Are
Tiniy Creative creates printable 3D papercraft ebooks and educational activities for children. We operate from 1209 Mountain Road Pl NE, Albuquerque NM 87110, United States
What Information We Collect
We only collect information that helps us serve you better.
Information You Give Us Directly
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Name and email address — when you make a purchase or sign up for our free templates
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Billing information — payment details processed securely through Shopify/PayPal (we do not store your full credit card number)
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Order history — what you bought so we can help with support requests
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Messages — when you email us for support or feedback
Information Collected Automatically
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Device information — browser type, IP address, and device type (helps us optimize our website)
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Usage data — which pages you visit, how long you stay, what products you view (helps us improve our store)
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Cookies — small files that help our website remember your preferences and shopping cart
How We Use Your Information
We use your information for these purposes only:
| Purpose |
Why We Do It |
| Process your orders |
To deliver your digital downloads and confirm your purchase |
| Customer support |
To answer your questions and resolve technical issues |
| Send important updates |
Order confirmations, download links, password resets |
| Marketing (with your consent) |
Weekly free printables, new product announcements, special offers |
| Improve our website |
Understand what products parents love so we can make more |
| Prevent fraud |
Protect our business and customers from unauthorized transactions |
What We DON'T Do With Your Information
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❌ We do not sell your personal information to anyone
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❌ We do not share your email with unrelated third parties
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❌ We do not send spam
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❌ We do not collect information from children under 16
Email Marketing
When you purchase from us or download a free template, you may receive emails from us:
You will ALWAYS receive:
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Order confirmations and download links
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Password reset emails (if requested)
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Responses to your support questions
You may receive (with your consent):
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New free templates
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New product announcements
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Special discounts and offers
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Parenting tips and craft ideas
How to unsubscribe: Every marketing email includes an
"Unsubscribe" link at the bottom. Click it once and you'll be removed immediately. You can also email us at
support@tiniycreative.shop with the subject "Unsubscribe."
Even if you unsubscribe from marketing emails, we will still send you order-related emails as required.
Cookies & Tracking
Our website uses cookies and similar technologies to:
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Keep items in your shopping cart
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Remember your preferences
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Analyze website traffic (we use Shopify's built-in analytics)
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Show relevant products you might like
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking cookies may affect how our website functions.
Third-Party Services
We use trusted third-party services to operate our store. These providers only access the information needed to perform their specific functions:
| Service |
What They Do |
What They Access |
| Shopify |
Hosts our website and processes orders |
Transaction and account data |
| PayPal / Stripe |
Processes payments securely |
Payment information (encrypted) |
| Klaviyo / Shopify Email |
Sends emails and newsletters |
Email address and purchase history |
| Google Analytics |
Website traffic analysis |
Anonymous usage data |
Each of these providers has their own privacy policy and security measures. We only work with reputable companies that meet industry security standards.
Children's Privacy
Our products are designed for children to use, but our website and store are intended for adults (parents, teachers, and caregivers).
We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information without parental consent, please contact us immediately at
support.tiniycreative@gmail.com and we will delete it.
If you are under 16, please do not provide any personal information on this website. Ask a parent or guardian to make any purchases on your behalf.
Data Security
We take reasonable measures to protect your information:
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Our website uses SSL encryption (the padlock in your browser)
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Payment information is processed through PCI-compliant providers (Shopify/PayPal) — we never see your full credit card details
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We use strong passwords and limited access controls on our accounts
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We regularly review our security practices
Please note: No internet transmission is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.
How Long We Keep Your Information
We keep your information only as long as necessary:
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Purchase records: Kept for tax and legal compliance (typically 5–7 years)
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Email subscriptions: Kept until you unsubscribe or request deletion
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Support emails: Kept for reference so we can help you with future questions
If you request deletion of your personal information, we will comply unless we are legally required to retain certain records.
Your Privacy Rights
Depending on where you live, you may have the right to:
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Access — Request a copy of the personal information we hold about you
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Correction — Request that we fix inaccurate information
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Deletion — Request that we delete your personal information
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Portability — Request a copy of your data in a portable format
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Opt-out — Stop receiving marketing emails
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Restriction — Limit how we use your information
How to exercise these rights: Email us at
support@tiniycreative.shop with the subject "Privacy Request." We will respond within 30 days.
We will not discriminate against you for exercising any of these rights.
For European Union (EU/EEA) and UK Customers
If you are located in the European Union or United Kingdom, the following additional information applies:
Legal Basis for Processing: We process your personal information based on:
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Performance of a contract — to fulfill your orders
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Consent — for marketing emails (which you can withdraw anytime)
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Legitimate interests — to improve our services and prevent fraud
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Legal obligation — to comply with tax and accounting laws
International Data Transfers: Your information may be transferred to and processed in countries outside the EEA, where Shopify and our email providers operate. When this happens, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
Your Rights: In addition to the rights listed above, you have the right to:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will:
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Update the "Last Updated" date at the top of this page
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Post the revised policy on our website
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Notify you by email if the changes are significant
Please review this policy periodically. Continued use of our website after changes means you accept the updated policy.
Contact Us
Questions about this Privacy Policy? Want to exercise your rights? Just want to understand something better?
We read every email and aim to respond within 24 hours.
