Our Promise
At Tiniy Creative, we believe in our products because we've seen the joy they bring to children. Every template is kid-tested, parent-approved, and designed to work.
If you or your child aren't completely happy with your purchase, we will make it right.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all digital purchases.
If you are not satisfied with your ebook for any reason, contact us within 30 days of your purchase date and we will issue a full refund. No questions asked. No hoops to jump through.
How it works:
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We process your refund within 2 business days.
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The money appears in your account within 5–10 business days (depending on your payment method).
That's it.
What If I Have Technical Issues?
Before requesting a refund, please reach out to us. We're here to help.
If your download link doesn't work, your file won't open, or you're having trouble printing, email us and we'll resolve it immediately. Most technical issues are fixed within minutes.
What We Can't Refund
To protect our small business from abuse, we reserve the right to deny refund requests that appear fraudulent or inconsistent with this policy. We may ask for additional information to verify your purchase.
We also cannot process refunds for requests received more than 30 days after the original purchase date.
For Our European Union Customers
Under EU consumer protection laws, you may have certain statutory rights regarding digital purchases.
By completing your purchase and downloading our digital products, you consent to immediate delivery of the digital content. In some jurisdictions, this may affect your statutory right of withdrawal once the download or access has begun.
Nothing in this policy limits or overrides any mandatory consumer rights provided under your local law.
Contact Us
Questions about this policy? Need help with your order? We're real people and we read every email.
⏱️ We reply within 24 hours
