Shipping policy

Thank you for shopping with Tiniy creative.

Because we specialize in digital educational products, printable activities, and paper craft PDF downloads, our delivery process differs from that of traditional physical stores.

Digital Product Delivery

All products sold on our website are digital downloads.

No physical products will be shipped to your address.

Once your payment has been successfully processed, you will receive access to your purchased digital files. Download links are typically provided immediately after purchase and may also be sent to the email address used during checkout.

Delivery Time

Most digital orders are delivered instantly.

In rare cases, delivery may be delayed due to:

  • Payment processing verification

  • Technical issues

  • Temporary system interruptions

  • Incorrect email information provided during checkout

If you do not receive your download within 30 minutes of purchase, please contact our support team.

Download Access

Customers are responsible for providing a valid email address and ensuring they can access the email account associated with their order.

Please check your:

  • Spam folder

  • Junk folder

  • Promotions folder

before contacting support.

Download Issues

If you experience any difficulty accessing, downloading, opening, or printing your purchased files, we are happy to assist you.

Please contact us at:

support.tiniycreative@gmail.com

When contacting support, please include:

  • Your order number

  • The email address used for purchase

  • A description of the issue

This helps us resolve your request as quickly as possible.

File Compatibility

Our products are delivered primarily in PDF format unless otherwise stated in the product description.

Customers are responsible for ensuring they have compatible software, devices, and printers capable of opening and printing PDF files.

Shipping Fees

Because all products are delivered digitally, there are:

  • No shipping charges

  • No handling fees

  • No customs duties

  • No import taxes

The price displayed at checkout is the total cost of the digital product unless otherwise stated.

Contact Us

If you have any questions regarding this Shipping Policy or your digital delivery, please contact us:

Tiniy creative

Email: support.tiniycreative@gmail.com

We aim to respond to all customer inquiries within 24–48 business hours.